Steve Hansen: The best player I ever coached - and the secret he kept from me

Former All Blacks coach Steve Hansen has labelled Richie McCaw as "the best rugby player the world has ever seen".
Hansen, who coached McCaw briefly with Canterbury before linking back up with the legendary flanker with the All Blacks, made the statement in a wide-ranging interview with WalesOnline, where he reflected on his tenure with the All Blacks.
That included coaching at four World Cups, with two as an assistant coach to Graham Henry, before taking over as head coach for the 2015 triumph and 2019 third-placed finish.
However, it was in 2011 where the All Blacks faced the most adversity, and where McCaw made his ultimate lasting impression, playing despite a broken foot through the knockout stages, as the All Blacks claimed their first World Cup since 1987.
Remarkably, even though he knew something was wrong, Hansen told WalesOnline he wasn't aware of the extent of McCaw's suffering, because the coaching staff didn't want to know and McCaw didn't want to fess up.
"Our skipper had two broken bones in his foot. We didn't know they were broken because we didn't ask. We didn't want to know and he didn't want to say," Hansen said.
"What he did in that tournament was phenomenal. Mentally, he would be the toughest bloke I have had anything to do with in my coaching career.
"I think he's the best rugby player the world has ever seen."
The 2011 World Cup triumph broke a 24-year drought without a Cup for the All Blacks, and McCaw's mental – and physical - toughness played a major role in the breakthrough.
"We won the next one by the skin of our teeth under some tough mental issues, with not having won one for 24 years," said Hansen.
"The whole nation was desperate to win it; we were desperate to win it."
Hansen also credits the New Zealand Rugby bosses for keeping faith in the coaching trio of Henry, Wayne Smith and himself after their disastrous quarter-final exit to France at the 2007 World Cup.
"You have got to remember we bombed the World Cup in 2007," he said.
"We were the best team by far going into that tournament and we bombed it by not understanding what World Cups are about.
"I think that was a turning point in New Zealand's World Cup history.
"The New Zealand Rugby Union were strong enough, smart enough, whatever you want to call it, to say we were going to come back in and do it again.
"It was the first time in All Black history a group of coaches had been given the opportunity to take the lessons they had learned from World Cup poor performances and put them into the next one."
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“He won a ECL and a domestic treble at the beginning of his career.”
He won 2 ECLs at the beginning of his career (2009, 2011). Since then he’s won 1 in 15 years.
“He then won 3 leagues on the bounce later in his career”
He won 3 leagues on the bounce at the start of his career too - (2009, 2010, 2011).
If we’re judging him by champions league wins, he peaked in his late 30s, early 40s. If we’re judging him by domestic titles he’s stayed pretty consistent over his career. If we’re judging him by overall win rate he peaked at Bayern, and was better at Barcelona than at City. So no, he hasn’t gotten better by every measure.
“You mentioned coaches were older around the mid-2010’s compared to the mid-2000’s. Robson was well above the average age you’ve given for those periods even in the 90’s when in his pomp.”
Robson was 63-64 when he was at Barcelona, so he wasn’t very old. But yeah, he was slightly above the average age of 60 I gave for the top 4 premier league coaches in 2015, and quite a bit above the averages for 2005 and 2025.
“Also, comparing coaches - and their experiences, achievements - at different ages is unstable. It’s not a valid way to compare and tends to torpedo your own logic when you do compare them on equal terms. I can see why you don’t like doing it.”
Well my logic certainly hasn’t been torpedoed. Currently the most successful premier league coaches right now are younger than they were ten years ago. You can throw all the nuance at it that you want, but that fact won’t change. It’s not even clear what comparing managers “on equal terms” would even mean, or why it would be relevant to anything I’ve said.
“You still haven’t answered why Kiss could be a risker appointment?”
Because I’ve been talking to you about football managers. If you want to change the subject then great - I care a lot more about rugby than I do football.
But wrt Kiss, I don’t agree that 25 years experience is actually that useful, given what a different sport rugby was 25 years ago. Obviously in theory more experience can never be a bad thing, but I think 10 years of coaching experience is actually more than enough these days. Erasmus had been a coach for 13 years when he got the SA top job. Andy Farrell had been a coach for 9 when he got the Ireland job. I don’t think anyone would say that either of them were lacking in experience.
Now - what about coaches who do have 25+ years experience? The clearest example of that would be Eddie Jones, who started coaching 31 years ago. He did pretty well everywhere he worked until around 2021 (when he was 61), when results with England hit a sharp decline. He similarly oversaw a terrible run with Australia, and currently isn’t doing a great job with Japan.
Another example is Warren Gatland, who also started coaching full-time 31 years ago, after 5 years as a player-coach. Gatland did pretty well everywhere he went until 2020 (when he was 56), when he did a relatively poor job with the Chiefs, before doing a pretty poor job with the Lions, and then overseeing a genuine disaster with Wales. There are very few other examples, as most coaches retire or step back into lesser roles when they enter their 60s. Mick Byrne actually has 34 years experience in coaching (but only 23 years coaching in rugby) and at 66 he’s the oldest coach of a top 10 side, and he’s actually doing really well. He goes to show that you can continue to be a good coach well into your 60s, but he seems like an outlier.
So the point is - right now, Les Kiss looks like a pretty reliable option, but 5 years ago so did Eddie Jones and Warren Gatland before they went on to prove that coaches often decline as they get older. If Australia want Kiss as a short term appointment to take over after Schmidt leaves in the summer, I don’t think that would be a terrible idea - but NB wanted Kiss as a long term appointment starting in 2027! That’s a massive risk, given the chance that his aptitude will begin to decline.
Its kind of analagous to how players decline. We know (for example) that a fly-half can still be world class at 38, but we also know that most fly-halves peak in their mid-to-late 20s, so it is generally considered a risk to build your game plan around someone much older than that.
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