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The All Blacks need to rekindle their emotional connection with fans

Ian Foster, the head coach of New Zealand All Blacks looks dejected after their defeat during the Rugby World Cup France 2023 Gold Final match between New Zealand and South Africa at Stade de France on October 28, 2023 in Paris, France. (Photo by David Rogers/Getty Images)

I’d like to see a rekindling of the emotional connection between the All Blacks and their fanbase.

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If there was a journey that Ian Foster was taking the team on during his tenure, it didn’t feel as if he took that many of us with them.

I thought the team was aloof, thin-skinned, and defensive. There was an air that they were better than us, without any justification for believing so.

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      Being an All Black or All Blacks coach doesn’t entitle you to deference from the rest of us. There’s no right to respect simply because you hold a position that revered characters occupied before you.

      You have to earn that yourself and I’m not sure Foster ever did.

      In that regard, he created a team in his own image.

      If the Crusaders do one thing better than most teams and franchises, it’s play for their people.

      As much as the Crusaders’ success irritates much of the rugby populace, it’s arguably their parochial supporters that stick in the craw most. The term “one-eyed’’ was just about invented for Cantabrians.

      Related

      Winning stokes a bit of that, but it overlooks the lengths Canterbury and the Crusaders go to ensure their fans feel the team are absolutely representing them. That they matter and that the team would only be half as good without them.

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      You can’t do siege mentality as a national team. It can’t be you against the rest of the world, you can’t have a disregard for everyone outside your exclusive group.

      Scott Robertson will change that and he’ll need to, frankly.

      Results might not be that flash in the first couple of years of his tenure. A number of seasoned campaigners won’t be available for selection and Robertson has to sell that to his new fanbase.

      If we feel we’re part of the journey, then we’re more likely to forgive a hiccup or two.

      I will give credit to Foster for one thing and that’s the All Blacks’ Rugby World Cup performances.

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      There will always be suspicions about the degree to which he was the architect of things, once Joe Schmidt and Jason Ryan came on board, but the team did play reasonably well at the World Cup.

      They had three matches of consequence, beating Ireland in one of them and losing to South Africa and France in the others. Given how badly they’ve played for much of the last four years, the All Blacks were actually pretty good in those games.

      But there’s no doubt Foster has left the team in a poorer place than he found it.

      Knockout

      New Zealand
      South Africa
      11 - 12
      Final
      Argentina
      New Zealand
      6 - 44
      SF1
      England
      South Africa
      15 - 16
      SF2
      Wales
      Argentina
      17 - 29
      QF1
      Ireland
      New Zealand
      24 - 28
      QF2
      England
      Fiji
      30 - 24
      QF3
      France
      South Africa
      28 - 29
      QF4

      That matters because of everything that’s sacrificed in the name of All Blacks success.

      The team has to win – and be likeable doing it – to justify the dilution of every team and competition below them.

      They didn’t do that often enough under Foster and there’s no point in anyone pretending otherwise.

      This isn’t a coaching era I’ll remember with fondness. Too much time was spent debating Foster’s merits or the capabilities of captain Sam Cane, for instance.

      There became a sense that critics welcomed the team’s losses because it justified their negative appraisals.

      We need a unifying force now and a coach who can enthuse a team and rouse a nation and produce results that we can all be proud of.

      We need to feel a bit like Cantabrians do about Robertson and the Crusaders.

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      Comments

      22 Comments
      N
      Nickers 623 days ago

      This is so true. I don’t think it falls squarely on Foster on Cane’s shoulders though. It’s like a collective malaise from the public in reaction to collective inertia at NZR. True or not, it feels like the priority is the All Blacks brand, and not the fans or people of NZ.


      As painful as the loss to SA was, watching their fans and their reactions to it was amazing. The love people have for their team, and vice versa is not something I see in NZ. Fans and the media are openly hostile to the ABs, and at time over the past 4 years it has been mutual. I got the sense that the win meant so much more to the people of SA than it would have done to NZ.


      I think the team has done everything they can to play for NZ, but there is definitely a connection missing. When Sam Cane talks about playing for the fans, there is no passion, even if he does mean it. It comes across like a talking point from the PR manager. You don’t see All Blacks players punching their chest and yelling “this is for New Zealand” the way we saw from Mbonambi.


      Somehow NZR and the ABs need to rediscover that passion and connection with the fans.

      D
      Dr A 623 days ago

      “collective malaise from the public in reaction to collective inertia at NZR”


      This was the summary of sausage rolls 'Fozzy’s’ era.


      …which of course segwayed from the Hansen era that segwayed from the Henry era and what we saw was the utter degradation of coaches and captains as the eras switched hands.


      Yes Hansen won the 2015 WC however this was on the back of Henrys development plan and his powder ran dry in the run up to the 2019 with the beginnings of the Irish dominance.


      The 2019 bow out should have been the utter and complete CLEAR OUT of the Henry era, which yielded two WCs and all respect to Sir Graham.


      However, by going down the Foster route which we ALL knew was completely wrong as Razor (our own Erasmus) sat waiting with an utterly outstanding street cred…we carve the knives into our own backs and appoint the resident tea lady.


      What then transpires is 4 years of hell with the most disgraceful performance in a WC final by the ABs, yes it was, there is no excusing it, no cover ups no nothing. When you have the opposition feeling sorry for you in a rugby WC final, you know disaster has struck. Canes technique was the manifestation of his entire career and these now need to be erased.


      And NOW, lets back the guy that should have been in post 4 years ago.

      a
      at 623 days ago

      Fozzy and his boys worked hard and stood up to win back respect. I acknowledge him and the lads for that! That matters as a fan. Best wishes going forward mate!

      A
      AN 623 days ago

      Well summed up. We fans have been utterly trashed over a long time by the NZRU with its devaluing of the NPC and SR to meet the perceived needs of rhe ABs and WorldRugby with its mindless laws and over officiating.

      C
      CO 623 days ago

      Agreed

      S
      SF 623 days ago

      I have huge respect for the All Blacks. Maybe the AB supporters can shed some light on this. From afar it seems as if there is a definite correlation between the amount of support for the AB'S in NZ, depending on their success on the field. Is this true? If so why?

      Is it because of competition from Rugby League?

      In SA we do not have Rugby League. If so, then on a very small basis.

      Here there is absolute support for the Boks… Win or lose. Disappointed in losses, yes. But always support.

      To me the AB'S is a magnificent team and brand. Has the AB supporters become spoilt with their huge success over the years? Maybe they do not know the feeling of losing?

      The AB's may have not won the WC, but they still did magnificently well.

      NZ should be proud of them.

      P
      Pecos 623 days ago

      We are always proud of the All Blacks, win or lose. The issue over the Ian Foster era has been Ian Foster. When an incompetent coach takes elite athletes & mishandles them into mediocrity for the best part of three seasons, the daggers are out.


      Which is why Rugby NZ intervened 15 months ago, sacked his two main assistants, Foster barely survived, & Jase Ryan & Joe Schmidt put the ABs back on track, as best they could. Foster's job was then advertised & Scott Robertson was appointed to take over post RWC.


      That the ABs came close to winning the RWC is due largely to Ryan & Schmidt & the incredible athletes at their disposal. In a coin toss game, the Springboks were worthy winners (as would the ABs have been).

      C
      CO 623 days ago

      I don't think spoilt, they deserved to be world champions after comprehensively outplaying the Boks in the final who offered nothing but penalty kicks and a stout defence.


      However the Allblacks failed to finish strongly in the final quarter of big matches as a big legacy of Foster's reign.


      Rugby league is a game for morons, it impacts largely Australias depth.

      B
      Bob Marler 623 days ago

      I think the correlation is stronger depending on how more or less intelligent the fans are. The smart fans say less.

      U
      Utiku Old Boy 623 days ago

      Agree Hamish. Foster and his team expected unquestioned loyalty regardless of performance. Cane summed it up when he described AB fans as “thinking they know about rugby, but not actually knowing” - an insular, self-entitled comment if ever there was one. Although Cane and Foster exceeded expectations at the RWC, it was only because they had set the bar so low in prior performances. They are a credit to themselves but AB expectations are excellence, innovation and humility. Foster kept implying he had knowledge others lacked but his team’s overall performance was sub-par and did not rise to meet the challenges of other nations during his tenure. Mostly, this was due to out-dated and already figured out game plans without resilience or innovation. This is the great hope for Robertson - that he can innovate and meet challenges while building a team environment that his players love.

      S
      Spew_81 622 days ago

      “Cane summed it up when he described AB fans as “thinking they know about rugby, but not actually knowing” - an insular, self-entitled comment if ever there was one.“


      That was a big part of the issue. I bet most All Black captains have thought that, or something similar. But you don’t ever say that to the public that pays your bills. You say something like ‘It’s great that fans care so much and engage so deeply with the game/team etc.’


      It’s not just leading by example on the field. Fan engagement is a key part of being captain. McCaw used to get a lot of criticism from New Zealand fans. But can you imagine him saying something like that. It makes it worse that Cane was in a ‘soft ball’ recorded interview where he either knew the questions beforehand or could’ve asked for a do-over on that response.


      It showed just how out unsuited Cane was to the public facing part of captaincy; and probably the level of arrogance/contempt the All Blacks set up had towards everyone else. They only changed things when they were one defeat away from being sacked.

      A
      AN 623 days ago

      Thats it. There never seemed to be any discernable pattern, any consistent answer to the challenges set by the top teams wrt rush defences that weve experienced since 2017.

      P
      Pecos 623 days ago

      One photograph said it all for me. At the time of the sackings, an instagram pic of Ardie Savea hugging a sad faced teddy bear looking Foster with the caption “my coach” was vomit inducing. And shows just how bunkered, inward looking, & systemically skewed the team was.


      Add in the narrative that the senior players were ready to walk out if Foster was sacked & an even bleaker picture is painted. But this is all hearsay as far as I know. Was there an official comment from Mark Robinson on this “walking out” ultimatum? Tail. Wag. Dog.


      All in all, yes, a deep hearts & minds gulf between Team Foster & the outside-looking-in ABs’ fan base.

      S
      SC 623 days ago

      Can't agree. There are a lot of reasons why the Crusaders fans are like they are and most of them have nothing to do with rugby. Winning on a regular basis has made their supporters experts in all facets of the game.

      Rugby has gone tribal in NZ. You’re dreaming if you expect everyone to get behind Robertson after the treatment dished out to Foster.

      A
      AN 623 days ago

      Donr speak for this 65 yr old dried on Mooloo fan. Fosters reign was a disaster from start to finish, a throwback to the decades before Jack Gleeson when the job of AB coach was a reward for loyal service and not given to the best talent in the land. Razor was and is the right choice.

      C
      CO 623 days ago

      I don't know any Auckland fans that were fans of Foster, definitely Razor is recognised in most of the country as the coach that should've been appointed after the 2019 debacle.

      I
      Ian 623 days ago

      ????

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      P
      PL 1 hour ago
      Lions Tour Aussie takes: Bigger is better, the stars who failed to fire

      I find it interesting that journalists who have done nothing in rugby comment on selections & coaching like they are experts

      Concussive injury’s will remove insurance cover from the game unless their is strict application of the laws designed to remove MND Parkinson’s and CTE from the game


      Head on head I saw red to Adam Coleman as tackler for Irish while unconscious on a stretcher - concussions occur without twitching on the ground or the wobbly boot - I know I had maybe 20 from rugby


      The officiating of last feet is non existent

      The lack of effective wrap by Lions front rower & that decision had a close relationship with ordure in a toilet

      A head on head tackle red for Coleman not even penalty lead to a try in a phase or 2


      Powys v Evans lead to a £> 2 mill verdict against the ref personally special leveraged to Hiuse of Lords

      Refs will stop reffing with no insurance then no game


      About 5 years ago 4 or 5 French colts died from head hits in elite club games - that led to below sternum law - hamlets honoured in breach not observance

      Last feet non existent - enforcement favour flowing rugby nor lions meat grinder forwards get momentum and puck & drive NZ Vowel noise


      The UK Class Action could be very well be lost WRC will try every dirty trick in case they already used dial a neuros to argue the unarguable is law gossip


      I reffed ref coached & assessed for ruffly 17 seasons


      The application of laws is like a zig zag on speed

      Line out laws not enforced scrums tight pulling loose down one side mirror on other side elbow pointing to ground stretch marks on jersey

      Der moment the refs need to go Soec Savers

      My bet unless they stop lack of intestinal fortitude game management


      Yellow every time head contact or above sternum


      Needs sterner GMGs material impact removed set piece caterpillar remove

      Last feet to last feet + 1 m


      When I reffed I kept them well apart - hated me till they got over yellow and they actually had fun & complemented me post game backs had room and pick and drive had momentum


      As for intentional foul play like tackle in air auto red no replacement 100,000 fine player 250,000 club


      Treble it for international 26 week suspension & it’s disappear over night

      25 were scrum for dissent


      Penalty all this rubbish shots at opponents after error


      All the s.ite would disappear


      The pathetic unsportsmanlike behaviour would lead to standards


      Remember Les Boyd’s penalty re Brohman -if that is the way we treat foul play but while foul play with potential serious injury with a feather duster like we are the game is destined to no insurance following that no refs cause would you risk bankruptcy like Powys v Evans

      1 Go to comments
      S
      Soliloquin 3 hours ago
      Why New Zealand learned more from their July series than France

      For Fischer, many people in France are still doubting him - it’s the first time he has a full season (31 games). Before, he was always injured at some point. He’s 27, so not the youngest, and you have a younger Boudehent or Jégou behind.

      His physicality is incredible, but he didn’t prove he’s got hands. He just proved he was able to defend like a beast.

      But you know, even Cros has improved his handling skills lately, so it’s never too late!

      And he will play the Champions Cup with a solid Bayonne side, so let’s see!


      I don’t agree with ‘only Fischer’: Brennan proved he’s a great 4/7 utility player, and Galthié likes those very much (Woki or Flament). He’s 23, playing for Toulouse with high concurrence, so the prospect is good. I rate him higher than Auradou, who had a few games in the 6 Nations.

      For Depoortère, he had a more silent season than the previous one - injured at the worst moment during the Autumn Tests series - but came back strong with a Champions Cup and a solid partnership with Moefana. What could save him would be to start playing as a 12 when Moefana isn’t there, bulking up and become the new Jauzion.

      But he’s 22 and an incredible talent at 13. His height makes me think he had more potential than your fan favorite Costes or the utility player that is Gailleton.


      As for Montagne or Mallez, with the lack of quality in props, they could find a spot!

      Especially Mallez who’s got a good spot to get behind Baille at Toulouse. Neti isn’t the youngest and hasn’t an international level.


      And again, as Ugo Mola said, you never play with your best team.

      So 30-32 player is more of a 38-40, so you need back-ups.

      France knows very well how useful they can be during RWCs.

      237 Go to comments
      S
      Soliloquin 3 hours ago
      Why New Zealand learned more from their July series than France

      Hastoy was a good prospect before the 2023 RWC, he was the fly-half who led La Rochelle to the victory in the Champions Cup final in Dublin against Leinster.

      But he made it to the squad only because Ntamack got his ACL.

      He played against Uruguay, which a terribly poor game by the French side, and since then he declined a bit, alongside his club.

      Under the pressure of Reus and West at 10, he regained some credit at the end of the season (among all a drop at the 81st minute of a game).

      He’s quite good everywhere, but not outstanding.

      He doesn’t have the nerves, the defense and the tactical brain of Ntamack, the leadership and the creativity of Ramos or the exceptional attacking skills of Jalibert.


      I really hope that:

      -Ntamack will get his knee back. The surgery went well. He wasn’t the most elusive player in the world, but he was capable of amazing rushes like the one against NZ in 2021 or the Brennus-winning try in 2023.

      -Jalibert will continue to improve his defense. He started working hard since March (after his defensive disaster against England) with a XIII specialist, and I’ve seen great moments, especially against Ntamack in the SF of the Champions Cup. It’s never too late. And it would be a great signal for Galthié.

      -Hastoy will build up his partnership with Le Garrec, that La Rochelle will start a new phase with them and Niniashvili, Alldritt, Atonio, Boudehent, Jegou, Bosmorin, Bourgarit, Nowell, Wardi, Daunivucu, Kaddouri, Pacôme…

      237 Go to comments
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      LONG READ Why New Zealand learned more from their July series than France Why New Zealand learned more from their July series than France